Terms of Service

1. Acceptance

By creating a workspace, accepting an invitation, or using the Service, you ("Customer") agree to these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind it.

2. The service

Enginara provides a hosted engineering intelligence platform: ingestion of metadata from connected code hosts and project trackers, deterministic weekly metrics, and AI-generated narrative reports. Specific features available per plan are documented at /pricing.

3. Your responsibilities

• Provide accurate account information and keep credentials confidential
• Only connect integrations you are authorised to connect
• Comply with the Acceptable Use Policy
• Comply with your own legal obligations regarding employee monitoring and data protection

4. Plans and billing

Paid plans renew automatically at the end of each billing period. You may cancel at any time; the cancellation takes effect at the end of the current period. Refunds are governed by our Refund Policy.

5. Intellectual property

We retain all right, title, and interest in the Service. You retain all right, title, and interest in your data. You grant us a limited licence to process your data solely to provide the Service.

6. Confidentiality

Each party will protect the other's confidential information using at least the same standard of care it applies to its own. This obligation survives termination.

7. Warranty disclaimer

Except as expressly stated in any signed Master Services Agreement, the Service is provided "as is". We disclaim all implied warranties (merchantability, fitness, non-infringement) to the maximum extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages. Our aggregate liability for any claim is capped at the fees paid by Customer in the twelve months preceding the event giving rise to the claim.

9. Indemnification

Each party will indemnify the other against third-party claims arising from its own breach of these Terms, subject to prompt notice, sole control of defence, and reasonable cooperation.

10. Termination

Either party may terminate for material breach uncured 30 days after written notice. On termination we will delete your data per the schedule in the Privacy Policy, subject to any legal-hold obligations.

11. Governing law

These Terms are governed by the laws of the customer's primary jurisdiction unless otherwise agreed in a Master Services Agreement.

12. Changes

We may revise these Terms. Material changes are announced via in-app notice 30 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Contact

Legal inquiries: legal@enginara.app.